Parker Pearce Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 6,586 Reviews
marc B.
north bethesda, maryland
"Efficient, timely and pleasant"
somnath S.
ellicott city, maryland
steven S.
college park, maryland
"Very informative"
debby H.
poolesville, maryland
"Technician was knowledgeable. Asked for service and was treated to a hard sell to purchase a new system. Also did not ask for water heater evaluation but was treated to a hard sell to replace."
lesley C.
silver spring, maryland
"James came back to do the electrical work after he gave me the estimate. He did a great job!"
mrs levy L.
potomac, maryland
"All of my experiences were efficient, helpful, and left me completely satisfied."
urban B.
washington, district of columbia
russell S.
olney, maryland
joanna S.
washington, district of columbia
lolita M.
temple hills, maryland
"No reason"
judy F.
rockville, maryland
"You were unable to provide a proper detailed quote for the work"
sam T.
washington, district of columbia
"The Parker Pearce rep was not able to make the thermostat work remotely via my iphone."
marcia N.
gaithersburg, maryland
mrs sud S.
bethesda, maryland
mrs viksnins V.
washington, district of columbia
"I was impressed with Jakes professionalism regarding plumbing matters. I am very happy to finally have those two faucets fixed!"
mrs levy L.
potomac, maryland
"Mostly, the person who came to help was knowledgeable, efficient, eager to help, and answered my questions."
ralph wilson W.
bethesda, maryland
lesley C.
silver spring, maryland
"James, your electrician, was polite, on time and gave me an estimate for work I need done, right on the spot!"
mr russell R.
gaithersburg, maryland
"Have had great success using this company"
mr fersh F.
bethesda, maryland
james M.
washington, district of columbia
"Prompt, friendly and competent service."
debrah mitchell M.
gaithersburg, maryland
samuel W.
bowie, maryland
george B.
germantown, maryland
carlos A.
washington, district of columbia
peggy L.
bethesda, maryland
mr jerry H.
potomac, maryland
"good knowledge of products"
tyler T.
bethesda, maryland
"Your technicians are very professional and knowledgeable"
yi N.
silver spring, maryland
lilya W.
silver spring, maryland
"Noah and his companion Segio were outstanding! They were very knowledgeable and helpful, plus courteous and cordial. We really appreciated and enjoyed them. I especially appreciated their patience with all my questions since I'm on a learning care. Overall we are grateful for their help and enjoyed their visit."
john K.
potomac, maryland
"I have previously given Parker Pearce top ratings. Due to my recent poor scheduling experience, I am unable to repeat those top ratings. I tried several times shortly after Christmas to call Parker Pearce to schedule an appointment and was unable to get through after waiting for over 40 minutes on hold via phone each time. I left a message and no call back. I proceeded to schedule an appointment online but received no confirmation from Parker Pearce. I called Parker Pearce again and finally got through to a representative who was able to confirm a date & time for a plumbing service on 12/30/22. On the date and time of confirmed appointment, someone from Parker Pearch called and indicated that you did not have anyone available to provide service on that date which resulted in a rescheduled date/time to 1/3/23. I seldom complain but Parker Pearce needs to recognize the impact/inconvenience to customers when they miss confirmed customer appointments. In my case, this was 2 days I had to take off from work to accomodate the rescheduled appointment not to mention the inconveniences caused by not being able to use my kitchen sink with 2 dozen guests arriving at my house on New Year's eve. I signed up with Parker Pearce's service membership under the advertising you would offer priority service to members. The saving grace was your service technician, John, who arrived on time for the rescheduled appointment and provided excellent service."
mr fersh F.
bethesda, maryland
ms. greer G.
washington, district of columbia
"The service you provide seem reasonable in cost compared to other companies."
samuel W.
bowie, maryland
"VERY SATIFIED..."
andrew P.
eldersburg, maryland
"Technician was prompt, polite, and technically proficient."
lilya and john W.
silver spring, maryland
"Robert was outstanding. He was knowledgeable, cordial, professional, proactive, appropriately friendly, and most of all, patient with all my questions! We appreciate his apparent honesty and his sensible suggestions. You have a real gem in this service person."
michele O.
washington, district of columbia
joseph C.
washington, district of columbia
lee G.
bethesda, maryland
barbara P.
rockville, maryland
"Excellent service provided!"
alan G.
potomac, maryland
mr smith S.
silver spring, maryland
"Service person gave great tips when he came to the house. The adjustment to the humidifier has made a great difference"
mr sergo S.
bethesda, maryland
"You came and fixed the problem close to the new years holiday."
ms levy L.
landover, maryland
jonathan B.
mount rainier, maryland
"Robert was great. Came to my house within 2 hours of calling, and provided excellent service to get my water back up and runnign after freezing and bursting over the holidays. Robert even went the extra mile and called a HVAC technician to get some tips to get my furnace back up and running so I could have heat over the weekend. Robert was extremely professional and trustworthy."
ms stein S.
washington, district of columbia
"I'm very pleased with one exception but that technician is no longer with you. Some times I hesitate to recommend because I don't want to blame me if theyre not equally happy."
edwin T.
gaithersburg, maryland
"Poor after sales customer service"
irene M.
bethesda, maryland
"very good service"
cheryl T.
silver spring, maryland
"Because of the way you didn't respond back to us after your first visit my wife was not very pleased. She felt there should have been at least a reply after two days. I didn't and still don't know the name of the first serviceman you sent us."
sandra C.
silver spring, maryland
"Technician was on time, respectful and helpful in explaining the work he was doing."
craig M.
adamstown, maryland
"Technician was very professional and helpful"
chinelo O.
silver spring, maryland
"Considerate and professional service men and technicians"
vindobonanursing reh R.
frederick, maryland
"I called for a closed loop water inspection and within a week we had results..this company just replaced the company we have been working with for all our plumbing needs!"
david K.
germantown, maryland
mary benavente B.
pomfret, maryland
dr. shah S.
potomac, maryland
ms smith S.
germantown, maryland
erinn G.
clarksburg, maryland
jeffrey C.
damascus, maryland
sylvia D.
washington dc, maryland
"I seem to always get good service technician"
irene M.
bethesda, maryland
"got fast service, excellent technician. My only complaint is that I had to try several phone numbers before getting through to the scheduling service. Once I got to them then things went well."
mr. gold G.
washington, district of columbia
"Excellent service on Christmas Eve. I am most appreciative"
mr nally N.
potomac, maryland
"It took too many hours to get technical assistance and support to solve the problem with our AC unit . The system is not friendly to get heat in an emergency ( cold weather) due to power outage"
susan and walt W.
bethesda, maryland
"Aaron was exceptionally knowledgeable, skilled & polite"
chinelo O.
silver spring, maryland
"Aaron was efficient and considerate. We have one new born baby and Aaron went out of his way to take our ticket even though he must have been very tired and it was late at night. He was able to get our heat working that same night! Thank you so much, Aaron!"
liz P.
rockville, maryland
"Always responsive, get the job done."
nola C.
brookeville, maryland
"Response to my request for service was prompt. Carlton is always polite and professional. He gets the job done."
richard R.
bethesda, maryland
"Service on time, professional, answered all questions, courteous."
donald S.
bethesda, maryland
"Good quality but have had scheduling problems."
randal W.
washington, district of columbia
ms milhiser M.
gaithersburg, maryland
"He came in and fixed the issue, with no fuss and no muss."
jeffrey C.
damascus, maryland
enrique L.
rockville, maryland
andrew M.
gaithersburg, maryland
"Your Service Technicians are always polite and professional."
rosemary R.
bethesda, maryland
mr floyd F.
bethesda, maryland
"We have been customers for years and have always found the service to be supreme, timely and always available with just a telephone request.."
terry Z.
darnestown, maryland
"Friendly, Knowledgeable and on time."
george A.
bethesda, maryland
"Rapid efficient courteous service. Knowledgeable technician"
jonathan D.
damascus, maryland
"Did not show up in the assigned time window, but quickly resolved the problem when they did show up."
dinaker B.
glenmont, maryland
"Came in correct time, followed safety precautions, Worked without disturbances, explained clearly what is necessary to change, what not, Satisfied with his work."
rebecca C.
olney, maryland
"Ronald was wonderful. On time and explained everything."
maria D.
germantown, maryland
lee S.
hyattsville, maryland
hughes H.
rockville, maryland
alice W.
clarksburg, maryland
"Because of the great service, excellent customer service, knowledgeable and respectful technicians."
louis P.
bethesda, maryland
"Technician was highly knowledgeable, explained things clearly and offered helpful advice."
rosemary R.
bethesda, maryland
susan P.
gaithersburg, maryland
"First appt was rescheduled on day of appt and 30 min after the appt window started - this has happened before. Didnt send quote as promised. You keep calling me to schedule maintenance even though you already did that weeks ago."
rory Z.
washington, district of columbia
"Usually I like the service Parker Pearce provides, but I didnt like the way John went about his inspection. He provided very little feedback, seemed to try to quickly run through it, and really didnt seem to do a thorough inspection. Conversely, Jake came by later in the day to fix an issue I had pointed out to John earlier, and he took a very thorough look at it before assessing it and describing the problem to me. Jake talked me through his thought process and the pluses and minuses of different approaches. Once I chose an approach based on this discussion, Jake fixed the problem efficiently and cleanly. I would always want Jake to service me, but would definitely prefer not to have John back."
mr. f. warner W.
rockville, maryland
"employees like Pedro are excellent"
dorothy P.
rockville, maryland
"Very good"
nabila A.
bethesda, maryland
randy M.
potomac, maryland
"great"
peter B.
gaithersburg, maryland
"Rafael is a Super Competent HVAC Technician!!"
mr vann V.
potomac, maryland
"Prompt response to stuck thermostat"
michael M.
washinton, district of columbia
"I have had good experiences with this company for many years"
mrs leonard L.
bethesda, maryland
"Raphael did a great job of keeping me informed every step of the way. He was on time and seemingly very thorough. Highly recommend using him."
lee C.
washington, district of columbia
"Professional courteous on time"
virginia E.
bethesda, maryland
"Good service"
judith P.
rockville, maryland
mr stinehelfer S.
olney, maryland
"Always satisfied with service and relationship to your employees."
aileen K.
germantown, maryland
"Efficient technicians, very knowledgeable and professional. Pedro Flores is top 10 on all counts."
mr fry F.
silver spring, maryland
"Always pleased with your service and easy way to do business with"
amy W.
aspen hill, maryland
"Very communicative throughout the entire process."
mr. pace P.
potomac, maryland
ms mckay M.
bethesda, maryland
"James was on time, polite, helpful and fixed our problem quickly."
barnard L.
bethesda, maryland
"Excellent service, very nice people"
ms. frost F.
rockville, maryland
"William and Wade were outstanding and helpful. Very knowledgeable"
kendrick B.
gaithersburg, maryland
"Great techs and customer service all around. BUT Im still waiting for an email quote for this water heater replacement."
aileen K.
germantown, maryland
"Always available for service, excellent technicians, easy scheduling (phone call is my preference)"
mr. november N.
bethesda, maryland
ms durrani D.
silver spring, maryland
"The techs always provide professional service."
judry S.
potomac, maryland
"The service is very good; not sure many of my acquaintances would look for recommendations on this sort of service."
ms schaffner S.
washington, district of columbia
"So far, I am content w/ your service."
mr sears S.
chevy chase, maryland
"My service technician, Aaron, is excellent. I always request him to work on my equipment."
edward mizerek M.
brookeville, maryland
hetal P.
laurel, maryland
ms mckay M.
bethesda, maryland
diane S.
rockville, maryland
mr knoben K.
ashton, maryland
mr. byrd B.
washington, district of columbia
"Easy to get appointments and the technicians are efficient and on time."
athanasios K.
bethesda, maryland
mr whitman W.
potomac, maryland
"I've always had a good experience with Parke Pearce, and this was no exception. I also value the all-inclusive purhase-service program ("Service Advantage"?)."
adam B.
takoma park, maryland
"while each tech has been great; it has required mutliple visits to actually address the issue."
james G.
rockville, maryland
"reliable and efficient"
paul J.
chantilly, virginia
"Stephen Epperson reached out after I posted on facebook. Another company tried to gouge us. He recommended the advantage plan and I upgraded to tankless and a softer per his recommendations. He reached out to DC office. As I am NOT EVEN IN HIS REGION. Service was fast\, on time, and they took care of my home! your team is top shelf and I will be using them when I do my heat pumps."
mr hayes H.
washington, district of columbia
dr. w. chapman C.
bethesda, maryland
olivia S.
laurel, maryland
bridget B.
takoma park, maryland
"Helpful, knowledgeable, informative technician. Answered all my questions and explained processes."
sey K.
olney, maryland
richard penna P.
silver spring, maryland
"Prompt service, competent work"
marion E.
bethesda, maryland
brooke W.
gaithersburg, maryland
brenda B.
cabin john, maryland
"Jake was polite, knowledgeable, and efficient. He communicated well and got the job done."
robert F.
garrett park, maryland
katherine B.
bethesda, maryland
richard R.
rockville, maryland
"We've been a satisfied customer for over 30 years. There is no finer recommendation than that!"
mrs. hoffman H.
potomac, maryland
sally S.
washington, district of columbia
"Very unresponsive and disorganized!!"
howard H.
rockville, maryland
mrs P.
washington, district of columbia
"Excellent, quick service"
mr eisler E.
washington, district of columbia
"The quality of the techs. Kamin and Ignacio were great. They arrived on time, they did beautiful work, explained everything clearly, took the time to do everything right. They cleaned up afterwards, made sure I was satisfied with everything, etc."
richard M.
potomac, maryland
"Good service. Pay close attention to details."
mrs rowe R.
rockville, maryland
james M.
washington, district of columbia
"Effective maintenance and discover of potenti9al plumbing/gas line problems, arrive as scheduled, professional technicians."
sey K.
olney, maryland
marc K.
darnestown, maryland
katherine B.
bethesda, maryland
"He doing exactly what needed to be done"
mrs. roberson R.
washington, district of columbia
"Technician was very professional and knowledgeable"
norma N.
montgomery village, maryland
"The service is always very courteous and the person from your company answers all my questions."
robert F.
garrett park, maryland
"Good service"
diane B.
washington, district of columbia
"Consistent quality service"
dr. jeff C.
potomac, maryland
barbara B.
chevy chase, maryland
"Very professional, very responsive"
sandy mckenzie M.
arlington, virginia
"Arrived at time scheduled, was polite and informative, provided information on future actions I need to take."
jim A.
bethesda, maryland
rakesh R.
elkridge, maryland
mark G.
rockville, maryland
"Marcio, the technician, was professional, courteous and was very efficient in doing the tune up."
lee L.
frederick, maryland
"Charles is excellent, always does great job."
frances M.
washington, district of columbia
"Professional service Knowledgeable technicians Easy to book appointment On time arrival"
ms. brake B.
bethesda, maryland
"I like PP but loved my former service, which PP took over."
william S.
gaithersburg, maryland
"I was disappointed this time. The tech suggested that the main furnace was hazardous, could catch fire or leak carbon monoxide, and as a result he turned both the gas and power source to it off, on a cold day. He then called a salesman to the house to tell me about new furnace options. Two days later I managed to get another licensed HVAC person to look at it for a second opinion, and he assured me that there were safety switches that would cut it off automatically if that were to happen and he saw no danger at all. So we were able to restore heat to the main part of the house. It seems as though Parker Pearce has more interest in selling new expensive equipment than in simply servicing our equipment."
mariette K.
bethesda, maryland
joe M.
bethesda, maryland
mrs wright W.
bethesda, maryland
"Excellent service."
duane R.
gaithersburg, maryland
"on time, pleasant guys, looked at everything"
carlita S.
washington, district of columbia
"Service was perfect"
gynette M.
lanham, maryland
"The technician was very friendly and knowledgeable."
colleen E.
wheaton, maryland
"Very professional service. Explained everything."
lilya W.
silver spring, maryland
"Good service personnel, good explanation of what I get under our membership, and have had no complaints about the service itself."
charlie N.
laytonsville, maryland
"Technician was not as technically knowledgeable of the tankless water system as anticipated. HVAC services are great."
steve M.
rockville, maryland
"Excellent service engineer."
michael I.
college park, maryland
"Always professional, no hard sells, great service."
katharine S.
washington, district of columbia
"Immediately after your technician advised I needed a new furnace, your expert came to the house and you delivered my new furnace within a day!"
marianne C.
bethesda, maryland
frances M.
washington, district of columbia
"Expert furnace and air conditioning service. Sabastian,my service technician, was very proficient and professional. He explained everything he did clearly and procisely."
jeff L.
rockville, maryland
"I've had in the past a lot of issues with scheduling and renewing my maintenance contract. The techs in general are very good, but the record keeping side is not very good."
mr orndorff O.
damascus, maryland
"Tech was on time, courteous, friendly, knowledgeable, and did an awesome job explaining everything."
amelia K.
silver spring, maryland
mr hartley H.
bethesda, maryland
marsha & tommy W.
bethesda, maryland
"Robert, plumber, did excellent work."
nabila A.
bethesda, maryland
donnie M.
rockville, maryland
"Always on time."
david W.
bethesda, maryland
"Very knowledgeable. Called us to confirm arrival"
jim L.
north potomac, maryland
"So far very pleased with Parker Pearce service and reasonable prices."
margaret J.
rockville, maryland
"Prompt and courteous."
manuel V.
silver spring, maryland
"Competent and punctual."
joe M.
bethesda, maryland
"Friendly, professional, honest."
mrs goode G.
silver spring, maryland
eva V.
washington, district of columbia
tona R.
gaithersburg, maryland
"Very expensive to be told Leak wasnt coming from our place. But from neighbor. We use Parker Pearce a lot and part of the advantage program. Seemed very expensive for less than an hour."
michael C.
college park, maryland
"Every interaction with you has been satisfying!"
sara A.
gaithersburg, maryland
mr hogan H.
washington, district of columbia
"Good service"
mr vann V.
potomac, maryland
"Vernon is very professional and explained everything clearly"
ms. harden H.
bethesda, maryland
ms. bell B.
chevy chase, maryland
mr hogan H.
washington, district of columbia
"Efficient knowledgeable service. But expensive."
nancy M.
bethesda, maryland
mrs goode G.
silver spring, maryland
sunil S.
germantown, maryland
"Good, professional service and work done in timely manner, but estimates highly inaccurate. Lot of add on that led to double bill. Was informed after the work was completed. Not happy with that."
jordan R.
potomac, maryland
mr jeffrey B.
washington, district of columbia
"Quick service."
rodrigo C.
gaithersburg, maryland
"Price Gauging customers. You tried to price gauge me except it didn't work. Blower motor replacement cost: $1800 as quoted by Parker Pierce. REAL blower motor replacement cost: $1,000. I will NEVER hire you to repair anything in my home. The only reason I keep you on the payroll is because I'm interested in you coming out twice a year to check on my furnace. THATS IT. You're lucky I even hire you for that. Price gauging customers that don't know any better and are pressured by having no heat in the winter is a real great way to make money isn't it?"
alice D.
wheaton, maryland
"Both techs were extremely polite and answered all my questions (and I had many), explained what they were doing and offered tips on things to watch for, I.e. leaking water heater, etc. I was very impressed. They are a great asset to your company, wish there were more like them!!"
john F.
washington, district of columbia
"We have been using Parker Pearce Service Experts since we bought this house in 1999. Parker Pearce has provide very good service, several times under difficult circumstances."
ms thiel T.
garrett park, maryland
tempe T.
bethesda, maryland
"Friendly, efficient, patient, respectful"
david S.
not hispanic or latino, maryland
"The service did not happen smoothly. Jake didn't have the part on his truck. 45 minutes later, he returns with a part that turns out to be defective. Had to run out and get another part. Total time for job took much longer than necessary. I asked for a discount on the job and was refused. And now, I have a leak at one of the main water shut-off valves. Not sure he waited around long enough since he had been on the job for over 3 hours."
mr. bacsinila B.
wheaton, maryland
maria K.
potomac, maryland
ray I.
gaithersburg, maryland
"Technicians have always been on time and scheduling an appointment has always been timely and convenient."
frances H.
washington, district of columbia
"Competent, polite repairman."
lauren T.
gaithersburg, maryland
"This was our first appointment with Parker Pearce. The technician was courteous and professional. This was a yearly maintenance inspection, so cannot comment on any repairs at this time."
angelina R.
chevy chase, maryland
"Came here quickly, friendly, expert knowledge"
ms conner C.
rockville, maryland
"The service technicians were knowledgeable and professional."
mr fullenbaum F.
rockville, maryland
"Serviceman came out the same afternoon to solve the problem of a red light indicator on the furnace"
ms levy L.
landover, maryland
"I am still having problems with my blow heat. It is not warm"
mr bise B.
rockville, maryland
mrs. kimberly K.
bethesda, maryland
zachary L.
potomac, maryland
"Have been with your company for over 40 years."
sey K.
olney, maryland
ms moravec M.
bethesda, maryland
dorothy K.
silver spring, maryland
"I am very happy with the service!"
william M.
gaithersburg, maryland
"Our technician was very knowledgable and thorough. And a very pleasant person, too."
randall W.
silver spring, maryland
yves R.
bethesda, maryland
attila K.
bethesda, maryland
"Great service very nice technician"
steve B.
rockville, maryland
"Fast, Efficient Service"
tommy M.
brookville, maryland
"Complete satisfaction with services provided."
ms brenner B.
rockville, maryland
mr allen A.
silver spring, maryland
prashanth S.
silver spring, maryland
noel A.
chevy chase, maryland
"Sebastian was superb!"
susan S.
bethesda, maryland
lalya L.
washington, district of columbia
alex M.
rockville, maryland
"Good service and knowledge provided by techs. Communication and confirmation calls inefficient."
elena P.
gaithersburg, maryland
daniel S.
alexandria, virginia
"on time very professional"
mr knoben K.
ashton, maryland
ms hoffman H.
potomac, maryland
"Very nice employees who explain what they are doing"
peter B.
gaithersburg, maryland
"Totally reliable. Excellent technicians."
mr parker P.
bethesda, maryland
maria K.
potomac, maryland
"Noah, Kamin and Ignacio and Tim are very professional. Noah came by to check our old furnace, Tim measured the old furnace to replace it and also noted that our old water heater was in its last legs. Ignacio and Kamin worked to install the new furnace and water heater. They left the place immaculate after replacing the furnace and the water heater. Thank you all for a job well done!"
lori K.
bethesda, maryland
"The workmen are excellent but it doesnt seem that the addition of a second zone is going to help cool my upstairs in the summer."
ralph L.
gaithersburg, maryland
"Easy to book appointment. Tech was very courteous and did an excellent job explaining everything ."
paula J.
gaithersburg, maryland
"Sales rep gave clear explanations of options, patiently answered questions, worked with us to schedule service. Service technicians arrived during the scheduled window, behaved professionally and courteously, and neatly installed a working system."
sally L.
chevy chase, maryland
"Pedro is the best! He is intelligent, polite, and comfortable to have in my home."
victoria C.
gaithersburg, maryland
steven C.
gaithersburg, maryland
andrea S.
rockville, maryland
ronald R.
silver spring, maryland
tommy M.
brookville, maryland
"Prompt, courteous and efficient service."
mrs lawrence L.
potomac, maryland
"Great Service Person. Handled all issues and was extremely knowledgeable."
linda S.
bethesda, maryland
"It'a a good service I've used for years."
sue K.
bethesda, maryland
"excellent service; knowledgeable technician"
art T.
mt airy, maryland
mark M.
north potomac, maryland
dr. lee L.
silver spring, maryland
"does everything right from receptionist to new sales person Joshua telephone cell to $15 per month to tech Marcio"
mr. gold G.
washington, district of columbia
"Sebastian was excellent"
john S.
bethesda, maryland
"Service has been excellent"
sandra E.
olney, maryland
"Great service and reasonable prices."
jan A.
bethesda, maryland
"Service has always been quick and good."
victoria C.
gaithersburg, maryland
randall W.
silver spring, maryland
"Good job"
mr knoben K.
ashton, maryland
ronald sigwalt S.
olney, maryland
"Technician was very knowledgeable and on time"
mrs. hammerlund H.
silver spring, maryland
larry N.
rockville, maryland
steve A.
washington, district of columbia
"William Corbin was a very professional sales representative and answered all my questions. He worked with me on pricing and was not a "high pressure" salesman. The 2 technicians who installed my equipment, Ignacio and Kamin, were excellent. Very respectful of the premises, courteous and professional. And very nice very nice people to boot."
bruce L.
rockville, maryland
rodrigo C.
gaithersburg, maryland
"Price Gauging. $1k repair quoted at $1600. Not nice."
julian R.
ijamsville, maryland
"Quick and efficient service."
ms stevens S.
silver spring, maryland
"I had consultants come 2 days that week. Only complaint is that the first date the person was running more than 2 hrs late and I had to reschedule. I had to call PP to see where the consultant was. There was no call from PP"
ann anderson A.
hyattsvillej, maryland
james R.
olney, maryland
"I have almost always had good service over more than 15 years with PP."
dennis M.
bowie, maryland
"Very good installation and service."
kim P.
washington, district of columbia
brian H.
kensington, maryland
"The time for arrival was noon to 2 pm. At 2 pm the technician called and says hed be arriving at 3 pm. Unacceptable!"
betsy P.
washington, district of columbia
dr. b. edelman E.
bethesda, maryland
mr. caraballo C.
gaithersburg, maryland
claybell matthew M.
landover, maryland
"I ALL WAYS HAVE CALL YOU ALL WHEN ITS TIME FOR A CHECKUP. I NOW NEED MORE AIR FILTERS. PLEASE SEND SOME."
mr beard B.
silver spring, maryland
heather V.
rockville, maryland
"When my water heater started leaking I was able to get an appointment quickly and I was very happy with the service."
james M.
chevy chase, maryland
elayne K.
gaithersburg, maryland
mr falk F.
potomac, maryland
"Weve used Parker Pearce for years and we trust the technicians they hire to service our equipment."
anastasios V.
potomac, maryland
marianne D.
rockville, maryland
"Very reliable service"
fred M.
damascus, maryland
"They were timely, friendly, truthful"
winifred W.
silver spring, maryland
"I have used them 10 years or more"
ms henderson H.
washington, district of columbia
"Good communication, patient, excellent clarificacion."
mr clark/burkett C.
washington, district of columbia
"They did their job"
sheilahoughton-antonu S.
rockville, maryland
mary C.
chevy chase, maryland
mr taffet T.
rockville, maryland
"Professionalism and efficient"
mr nisbet N.
gaithersburg, maryland
"When I call the office they are so nice and the technicians are very helpful and takes the time to answer any questions I may have."
brian H.
kensington, maryland
"Noah was great. But he was suppose to be at my home between 12 and 2. He called me at 2 and said he wouldnt be there until 3. Not his fault since he doesnt schedule himself. But 3 pm is not between 10 and 2.,I was forced to cancel another appointment. Not acceptable!"
mr. oconnor O.
washington, district of columbia
"We have had a terrible time for over a week trying to get an issue fixed resulting from the installation of a new AC unit in August. The communication among your staff seems non-existent"
mr tello T.
rockville, maryland
"Excelente service."
mr meyers M.
bethesda, maryland
"Professional and provided answers to all questions I had"
bruce K.
potomac, maryland
"Good reliable service"
ronald R.
silver spring, maryland
elizabeth callanan C.
germantown, maryland
"Great customer service and trusted technicians"
cynthia S.
silver spring, maryland
"We've been a long time customer and have always appreciated your excellent service."
dena D.
college park, maryland
"the technician stayed in touch with me by phone until arrival...was runnning late. Very polite, showed me evertkything with what he was doing"
tyree N.
rockville, maryland
david W.
bethesda, maryland
"excellent service"
mrs hernandez H.
silver spring, maryland
mr. fraser F.
darnestown, maryland
robert T.
rockville, maryland
"prompt pleasant service"
mr bowser B.
olney, maryland
"PROMPT AND EFFICIENT SERVICE"
carol M.
kensington, maryland
"The service men have reliably maintained my HVAC System for yeats"
sharon W.
washington, district of columbia
"You have been a reliable company that has provided fast and reasonable services throughout our years as customers and you offer several different options for services and products"
henry R.
washington, district of columbia
mrs eckenrode E.
kensington, maryland
james D.
silver spring, maryland
"Technician very helpful. Cleaned very dirty outside unit."
tyler T.
bethesda, maryland
"Parker Pearce techs are very professional, friendly, and knowledgeable."
mary jo P.
bethesda, maryland
"responsive. friendly technicians. company keeps working on a problem until they fix it. The armor plus program was amazing; I wish they still did it."
ms. gharib G.
potomac, maryland
eliezer F.
silver spring, maryland
"I did not receive the service. I called for an Estimate, and they charged me $700. I called two times for an answer and I'm still waiting."
maggie Z.
silver spring, maryland
clarice J.
washington, district of columbia
tyree N.
rockville, maryland
fred L.
bethesda, maryland
"knows there stuff"
mr beckerman B.
bethesda, maryland
"good service"
mr tello T.
rockville, maryland
"Excelente service."
ms fox F.
chevy chase, maryland
mary B.
hyattsville, maryland
"Plummer was very polite and took the time to explain the details of the issue."
dr. S.
potomac, maryland
monica B.
silver spring, maryland
"Reliable, professional and thorough."
mrs hernandez H.
silver spring, maryland
ms borja B.
derwood, maryland
"Reminders of appointments, technician calling before arriving, Mask and boot covers worn, thorough inspection of unit."
robert S.
ashton, maryland
"We have always been very happy with the service we receive from you"
mr nakagama N.
kensington, maryland
robert G.
north bethesda, maryland
"Service tech who visited recently was excellent--explained everything he was doing and the current state of my HVAC system. During our sping visit, a salesman accompanied (and overwhelmed) the tech and gave me a heavy, misleading sales pitch--a real turn-off. Other customers also complained of this in Washington Consumer Checkbook"
joy B.
chevy chase, maryland
"Fast response and the service people are polite and helpful"
leanne T.
bethesda, maryland
"The technician arrived on time, did a thorough HVAC CHECK, replaced filters, explained his findings, provided a written report, and acted with great professionalism."
teresita M.
olney, maryland
"Technician was very professional and efficient."
ms anne cooling C.
chevy chase, maryland
"You never waste my time."
donald K.
alexandria, virginia
"Everything is always good and friendly"
rajindra S.
potomac, maryland
robert G.
boyds, maryland
susan H.
bethesda, maryland
"The technician was 4 hours late for the appointment AND went to the wrong house and was there for almost an hour. We had to call multiple times to check his status and if we hadn't called when we did, he would have never realized he was in the wrong location. We have been a customer for many years and this same technician was at our home less than 2 months ago. This is incredibly unacceptable and what is worse is that I recommended Parker Pearce in my neighborhood list serv. I do not feel comfortable making this recommendation again if your technicians fail to check the address when they make a service call."
mr. cosio'marro C.
potomac, maryland
"Even more now that Parker Pearce has expanded its offerings of services."
robert T.
rockville, maryland
"Easy to get an appointment, friendly techs, good service"
micheal C.
damascus, maryland
"He was on-time, courteous and thorough checking all the components of my system ."
mrs eckenrode E.
burtonsville, maryland
"They are reliable and know what they are doing."
ms. gharib G.
potomac, maryland
nola C.
brookeville, maryland
"Service has always been professional and reliable. I feel valued as a customer."
buari O.
ashton, maryland
evelyn R.
rockville, maryland
edward R.
rockville, maryland
ms. tognetti T.
gaithersburg, maryland
"Over the years, there have been some disappointments. Recently, PP seems to be making an effort to be more responsive, effective, inspire more confidence in service and answers to my questions."
fusataka K.
clarksburg, maryland
"The work is polite and fast, and any questions are explained in an easy-to-understand manner, so I am very relieved every time."
maybelle H.
temple hill, maryland
"The technician was very knowledgeable and explained everything."
donald K.
alexandria, virginia
"Everything went w ell and Service Expert was competent and kept me informed at every opportunity."
harold G.
potomac, maryland
"Easy appts; good technicians"
mr schwartz S.
chevy chase, maryland
"He did a very good job, was amiable and friendly."
marianne C.
bethesda, maryland
"I have consistently gotten good service from ParkerPearce. Techniciens are knowledgeable."
ms. solomon S.
rockvile, maryland
laura H.
mt airy, maryland
"Pleasant and professional service"
fran C.
bethesda, maryland
liliane V.
derwood, maryland
"Technician was very helpful"
r. a. millstein M.
potomac, maryland
sheryl F.
north potomac, maryland
"excellent customer service. Gentleman (Ronald) who came on 9/30 was fantastic."
lola F.
hyattsville, maryland
sherry B.
gaithersburg, maryland
"Reliable and Honest"
christina K.
germantown, maryland
"Customer service is excellent. On time. Quick. Thorough explanation."
ms anne cooling C.
chevy chase, maryland
"He was very pleasant and courteous and best of all: Did the job he came to do on time! Thank you."
jill B.
washington, district of columbia
"Sebastian was very polite and thorough. However, he set the thermostat to "temporary Hold" and told me not to touch the Menu option. I need someone to call me and tell me how to set it to "permanent hold.""
valerie S.
sterling, virginia
jan R.
washington, district of columbia
"Very knowledgeable, thorough, professional and helpful technician."
marcia W.
silver spring, maryland
"The technician arrived on time and was efficient and professional."
karen M.
bethesda, maryland
"Chimney liner not installed"
rosemary R.
bethesda, maryland
"Polite, friendly, efficient."