Parker Pearce Service Experts Heating & Air Conditioning Reviews

"Technician was knowledgeable and arrived on time."

"I thought he did a good job. Also, he informed me that Parker-Pearce had installed the wrong humidifier model on my system originally (in April of 2015). Why they installed the wrong type is beyond me. Moreover, I don't understand why no other Parker-Pearce technician ever informed me of that (during a check-up of my system); perhaps none of them even noticed it (but then I question their competence). I'm not at all happy about this situation, but Pedro at least discovered it and informed me of it."

"The technician came right on time, and was friendly, polite, and professional. I liked that he offered to take away the used air filter, since the trash pickup had just occurred."

"Tay is apparently competent and polite, and came within the 2-hour window, not at the very end of it."

"Very thourough, very polite, answered my questions, very efficient"

"The technician did a great job however as a result of turning on and turning off and repressurizing the hot water heater another pipe started to leak and Parker Pearce was unable to send another technician out with the expertise to stop the leak as a result I had to hire a plumber to correct the problem after paying Parker Pearce to put the new valve in."

"Responded within 40 mins. Tech was knowledgeable of the issue."

"The technician arrived within the service window, was courteous and efficient, and provided additional information about the odor reduction air filter we use."

"Josh is terrific! He went over the findings with me."

"Service person polite , answered all my questions"

"Arrived at scheduled time; professional; courteous"

"Prompt, courteous, efficient"

"Well informed technician. Clearly communicated the "health" of the systems"

"The two of the young men worked well together and were respectful of my home by putting on the boots as they entered. They were clean with the vacuum of dust and dirt that had to be removed from the registered and cleaned up afterward."

"Technician was very prompt, knowledgeable and courteous."

"The technician said amps are high. My system is only 10 years old. Is one supposed to do something about this? up to now, my bills have been quite reasonable."

"During regular scheduled maintenance Sergio is very polite and engaging. He does a VERY good job inspecting our Oil Furnace, and clearly is an expert at what he does."

"Chris was very friendly, efficient, and competent. Could'nt have been better!"

"Found problems and solved them"

"Professionl, courteous, respectful of my time"

"Chuck was very professional, checked out the equipment, and didn't try to see anything."

"Sergio has serviced our HVAC prior to this call and is an extremely knowledgeable, efficient and courteous technician in addition to maintenance on the system, he re-set our thermostat to be more effective for our particular home situation. Excellent work!"

"he does know what he is doing"

"Polite and professional. Thorough"

"Parker Pearce has always given outstanding service. We have used the company for more than 10 years. That should tell you something."

"Team was dedicated and very knowledgeable. The installation just took longer than expected. Still awaiting competion."

"Technician was pleasant, professional, helpful. Spotted problem with condensate drainage and corrected."

"Josue(?) was extremely polite and efficient"

"Friendly thorough and polite"

"Although my system began working shortly after his arrival, the technician continued troubleshooting to see if he could identify why it hadnt been heating."

"Anthony was very thorough and explained everything well. He was courteous and respectful of my home."

"Courteous, professional The furnace seemed to be functioning well before, and still is, so I have no way to evaluate if servicing was good or not."

"The technician who came was courteous, experienced, efficient and clearly explained the problem and the solution"

"Hvac system in small closet was not turned back on thus thermostat was not on until I fixed it. water detector in small closet was upside down.. Water detector in large closet went off as soon as tech left, but no water leak???"

"Very thorough and professional"

"From the time I called until Gregg, the Technician showed, I received nothing but professional, friendly, courteous service an advise. Note: My answer to arrived within time frame was ranked low only because Gregg did not arrive on time but due to no fault of his own. There was a bad accident that he had been caught up in. However, the consultants from the company, kept me abreast of why he would be late. They called me several times before he arrived. For that I am grateful!!"

"On time and did a good job."

"did a great job"

"Arrived on time and fixed my problem promptly. Very informative as to what was done and very pleasant to work with."

"Sergio was good polite and a answered any question I had."

"Sergio was on time, super friendly and he provided valuable information about our units, in addition he gave helpful advice about our water heater and humidifier."

"Pedro was professional, friendly and helpful. I will request his service again."

"Helpful and timely Technician."

"Did well."

"Polite knowlegible friendly"

"Edwin was thorough and took the replaced furnace filter with him for disposal. The prior service tech left the replaced filter in the furnace room. Edwin of the half dozen techs who have provided service was the only tech to help me get the thermostat programming to work. I would like my future service to be solely provided by Edwin going forward"

"Excellent service, excellent tech!"

"Sergio took extra time to help me identify where a bad odor was coming from after turning on my heat for the first time this season. Turns out the coils needed to be cleaned. He educated me about dirty sock syndrome which I had never of before. Very thankful."

"The Tech Charles was very informative about the maintenance work he performed, and why it's important. Obviously one of your best Tech's on staff. Explained all work in detail, answered all questions. Thanks Charles"

"Two weeks ago the technician said I had mold and the UV lights needed to be replaced. He was right about the mold but never checked to turn on the lights. They were fine. Yesterday's techs removed the mold but didn't clean the carpets where they had been working. Left screws behind."

"self evident"

"Pedro was on time, polite, respectful and professional"

"He answered my questions to my satisfaction"

"On time polite and thoughtful service"

"....because the experience was satisfactory."

"I find Devontay always extremely thorough, professional, pleasant and accomodating. When I know he's coming I know everything will be fine."

"Very professional worker. Explained what he was doing and why it needed to be done."

"Service man was competent, answered questions, made reasonable suggestions for future."

"Edwin was very polite, professional and thorough."

"Seemed competent and knowledgeable. Patiently asked if I had any questions and answered any I had."

"Shortly after the technician came, another guy came to "help" him, which has not happened on any previous twice yearly service checks.I suspect he came to help make the case that I should buy a new system, which I am not interested in doing. When I made that clear early in the visit, both reps focused on the condition of my system and what to expect. Both of them were friendly, polite, and knowledgeable."

"More salesman than technician"

"Helpful and efficient service. Answered my questions in a forthright manner."

"One issue of note: I was scheduled for service at my house between 10-12 and then my nearby rental property from 12-2. I called in the morning to get an idea of approximately where I was on the list, so I could plan. The person taking my call said she did not have that information, but assured me the tech would call about half an hour before his arrival, He did not call, just appeared (in good time). This wasn't really an issue since I was home, but I was lucky that I heard his knock. He said he hadn't been instructed to call me, and that normally the office calls the customer. This happened during the spring visit as well."

"Chuck seemed to know what he was doing and explained things as he performed the furnace maintenance."

"On time arrival, friendly but professional tech who obviously knows his job."

"Pedro was very professional, friendly and comprehensive, and competent."

"Thorough service, professional expertise, helpful advice"

"Pedro was right on time & was sweet & efficient."

"showed up on this, explained what he did and what needed to be done."

"You have always given us great service !! I"

"Technician arrived on time, was thorough and efficient."

"Charles was very thorough and provided pointers on optimal times to replace filters and other info."

"Trent was professional and efficient. After the servicing he provided a concise summary of what he found."

"This only applies to when the technician came back the last time. The technician didnt appear for the original appointment time."

"Prompt and thorough service"

"Jim Finch was very knowledgeable and personable."

"knew a lot about furnace and did excellent work."

"Technician arrived during scheduled window. Sergio was very polite, professional and informative."

"We continually receive exceptional service when the guys service our HVAC units or water heater replacements. - S Turner Property Manager"

"His knowledge of our system and he did excellent explanations of a potential problem"

"Tay knew what to do to stop the leak from the humidifier on the furnace."

"The only reservation I had was that I had to press Charles to get him to overnight the part we needed to get one of the furnaces going."

"Edwin was very professional."

"The technician was courteous and professional."

"They are proficient, efficient and reliable."

"Tech was on time, thorough, and answered questions completely."

"Called to let me know when coming and explained my current situation regarding my HVAC systems"

"Sergio was polite and efficient"

"When I booked the appointment, I requested that the technician bring two (2) Aprilaire 4000 filters. That did not happen, and the tech had to leave, get them, and come back and install them. This made the service appointment last for two (2) hours total."

"Was very thorough"

"The only off note was the tech arrived slightly later than expected."

"He.came on time, was polite and got right to work he answered all my questions as this was my first service call. He explained about possible unit replacement costs and coupon."

"John provided excellent service and spent time answering my questions"

"For a change, Parker Pearce sent out the technician I requested. It is nice to have someone who has serviced the equipment in my home previously and is familiar with the HVAC system I have."

"Technician arrived on schedule after calling me to alert me to his arrival time. He was professional, careful, courteous, and finished his work in a timely manner. He also alerted me to potential problems with our 11 year old water heater."

"He explained his ratings on our furnace and how the age of the furnace affect the ratings. Also indicated our equipment should be good for at least 3 or 4 more hears. Gave us info on the furnace filters - never knew there s a rating number on t;hem. Charles is a highly qualified technician and worked very steadily and neatly."

"Technician was punctual, courteous and did a thorough job"

"Josh seemed thorough and inquisitive."

"Updated me on what he was doing."

"Pedro was here on Thursday and worked very hard and could not get the furnance to do what it should. He talked to people in your office and finally cleaned up and left the furnace working and had me sign and said they would be back tomorrow. Asked for a time and I suggested 10 am and he said he would put it in and left. Friday cane and I called your office at noon and they were not aware of the problem and would schedule a person asap. Let me know that a service man would be here 2 to 4 pm. Chris showed up and took over and I had found my paper work when the furnace was installed. He was a real expert and after checking the thermostat and making adjustments he was able to get the furnace to to do as it should and checking that it was okay completed the repair. I hope I get him back the next time I have service. I also think Pedro could return. Both are very nice and I would enjoy either one for service."

"Tay is very knowledgable and helpful. He answered any questions that I asked."

"On time, professional"

"One Advantage sales pitch is fine for initial visit, but don't need to be reminded on every visit..."

"Edwin was on time ,put on his shoe covers without being asked ,& he answered my questions & he was polite."

"Prompt and complete service"

"Provided useful tips"

"Excellent technician- explained everything in understandable terms and appeared to be very knowledgeable and experienced."

"The new heater was bought and installed by Parker Pierce. It has never worked. And still not working. The installation was poor and incorrect, and there have been many attempts to correct it, but successfully. Im disappointed and Irate."

"Very courteous & professional & thorough"

"Fast appointment, on-time arrival, friendly, competent service tech"

"Technician was early for the appointment, friendly and efficient, tested the house for carbon monoxide, and explain that I needed a new humidifier."

"Sergio was quick and thorough in doing our seasonal checkup"

"Sergio provides excellent service!"

"Very nice guy."

"Your expert was polite, thoughtful and informative."

"Extremely courteous, knowledgable and professional."

"He was knowledgeable and very courteous. He may have checked the humidifier but did not tell us."

"Came on time, courteous and helpful"

"The technician was really great - explained everything in a helpful way."

"John was knowledgeable and transparent about the process."

"Other than the normal service, Chuck attempted repeatedly to reset the WiFi connection on the thermostat, which has been offline for several years. The WiFi remains inactive, but we appreciated Chuck's repeated attempts."

"Gregory went over the results of his checking of the system--very thorough explanation. Made some recommendations, etc."

"John was very knowledgeable and not pushy. He told me what I needed to know about my HVAC system - including that is was entering end of life - but was not pushing me to buy a new system, etc."

"Polite and professional."

"On time, courteous service."

"Chuck was professional, explained everything, and did not rush to get finished."

"Chuck came in and efficiently converted our systems for the winter. He spotted a couple of issues in the oil furnace that needed addressing, scheduled a return to resolve the issues and came back on time to complete the work."

"as always the technician was very professional"

"John was very knowledgeable and extremely helpful. He took the time to explain the workings of the thermostat."

"Sergio fixed the problem and explained the process to me."

"Trent (Service Technician) arrived within the two hour window, and he was professional and knowledgeable in answering my questions."

"Very courteous and explained likely issues"

"Tecnician showed up on time and was very professonal"

"The tech was very courteous and thorough"

"Trent was very professional and informative"

"Tech showed up within scheduled time frame. Did a thourough inspection. Did explain problem he found and answered my questions."

"Very professional. Diligent workers. Explained everything they were doing. Answered all questions."

"They responded to my phone call very quickly and resolved the issue."

"on time and professional service provider"

"He was prompt, informative, helpful and, most importantly, very courteous."

"Very professional and competent."

"I do not want additional individuals coming to make a home evaluation to assess my water system, ac and heating. I will request one when I need one. Thank you."

"Technician rating a 10. Very professional. Appointment making process a 2: My appointment window was 4-6pm. I got a call at 3:45 telling me the tech was on his way & would be at my house 4pm. At 5:15 I called because no tech had arrived. I was told tech was on his way. Got call at 5:45 from someone asking me if I wanted a tech to come to my house today? (!!????). Teach arrived after 6pm. Parker Pearce needs to work out its scheduling system. I have had many issues scheduling appts."

"The technician was on time, efficient and took the time to answer my questions and even offer some suggestions re things I hadn't thought of."

"Timely, polite.answered all questions."

"Came quick and very friendly"

"Solved our problem quickly"

"The periodic evaluation of our HVAC System, performed yesterday by your technician was completely satisfactory."

"Greg always provides great customer service & answers any questions I have in a very professional & knowledgeable manner. He's the best."

"The technician explained things to me clearly and did a good review of my mechanicals. Very polite and offered information on the advantage program if I wanted to consider it in the future."

"Josh was very informative and answered questions and set different settibgs for fall/winter."

"Sergio was very thorough, polite, professional, courteous, respectful of our request to wear booties. We will definitely like to request him for our next service."

"Tech was very professionally. Excellent manners. Provide information for me to save money."

"Representative demonstrated excellence in the knowledge and care of the equipment in a professional and friendly manner."

"Top notch service."

"Charles was very thorough. Explained what he was doing, and why. Gave me confidence in his suggestions."

"Tech was on time, very polite and gave me helpful info."

"Pedro was friendly. Knowledgeable and did the a clean and informative job."

"Edwin was professional and efficient, and offered good explanations for what he was doing."

"Technician was informative,pleasant and timely."

"Pedro was customer oriented and knowledgeable"

"Everything seems fine."

"they were efficient, polite"

"The technicians were very professional, arrived on time and carefully reviewed the status of my unit, answered all of my questions. My system is very complicated and unusual, but they were familiar with the unit and knew how to properly service it."

"The original appointment, 10 AM till noon was not kept. Only after I called the office, did a serviceman arrive, about 1 PM."

"Chris did a very thorough inspection of all the equipment"

"Very professional and thorough"

"professionalism, helped us with a different problem, knowledgeable, personable, helpful, proactive"

"Because he came on time and did what he was supposed to do."

"Our AC which is 2 years old went out. You were very quick to respond with the initial request. However the technician said the issue was the circuit board and he couldnt repair that day. We called the company since the unit was under Warranty and they agreed to send a part out. We called back to your company to make sure you could install it when the part arrived and was told yes The part came in over the weekend and we called this morning to get someone out and was told that you couldnt do the work. Poor communication and customer service"

"Technician was very thorough and efficient. He seemed to know and understand my HVAC system and was able to explain when I had a question.. He also was personable and friendly"

"Because the technician, "Chuck", stayed here and went over everything. I watched him. He also answered my questions that I had for me and my neighbor. I found him to be extremely thorough and helpful. Thank you Chuck. I'm going to ask for Chuck from now on."

"Service expert professional friendly asked if problems"

"ver thorough"

"Pedro was professional and answered all my questions with honesty."

"excellent job, professional, efficient"

"He did superb work. No defects. Enough said"

"Greg was very friendly and professional"

"The technician was on time and performed the maintenance quickly."

"The AC was out. I called Friday evening and your technician came Saturday morning. The technician, Chris, was very pleasant and courteous and seemed to know what he was doing. He promptly fixed the problem (ants in the contractor) and made a recommendation to prevent a recurrence (hire an exterminator)."

"The technician is courteous and efficient, and arrived on time."

"Knowledgeable, thorough, on time technician."

"PPSE hasn't failed me yet!"

"Useful advice..friendly serviceman."

"This includes the initial call, the visit of Nabil Younes and the installation of my new system."

"Amazing tech and awesome service."

"Technicians were courteous and reassuring."

"The tech was very helpful."

"Technical was punctual, courteous- explained what he did and ask if I had questions several times"

"Professional techs, thorough system check and tune up."

"I have a suggestion to PP. For sustaining clients like us PP should keep a note of the make of the unit (AC and Heating) and the service technician should bring the filter to replace the old one. You may charge for the filter. While booking for the appointment clarify in advance for the price of the filter to avoid confusion later. This is an added service. Thanks."

"Time was taken to thoroughly check both systems."

"Same day estimate was really nice. I didnt received the quote though."

"we had a problem of an AC leaking through the master bedroom ceiling on a day with the heat index was close to 100. Y'all scheduled us and showed up the day we called - on a saturday. Can't beat that. And he did a great job getting us squared away."

"Anthony was very courteous, very efficient, and very knowledgeable. He answered all our questions, not only about our air conditioning unit -- which he came to check -- but about our water heater as well. He left us with a comprehensive list of "Better Solutions" that we might want to explore. We were extremely satisfied with his visit, and would be pleased if he should visit us again as a Service Expert technician. One further note in light of a question below: Anthony did not arrive within the promised timeframe, but we were informed by Service Experts by phone that he was running late because of earlier jobs. We did not hold that against him or Service Experts. Some jobs take longer than expected."

"I called around 5:30 p.m. Thursday evening and your technician came the next morning. Also, he quickly diagnosed and fixed the problem, for a modest charge."

"fast, efficient, on time, solved the problem"

"Excellent service and absolutely knew about the air conditioner"

"timely,imformative,friendly"

"Top notch technician."

"He was thorough and did a good job."

"It would have been a 10 but for two issues: technician was 1.5 hours late without any notification that he would be late and the new water heater spewed brown hot water for the first 50 or so gallons until it cleared up and I got not advanced warning from anyone at Parker Pearce that this could happen. Otherwise everything went very well on the installation."

"Edwin was courteous and clearly seemed to know what he was doing. He was able to explain that to me in a manner I could understand"

"Technician did his job and explained what was done very professionally"

"Technician was courteous, well-spoken and efficient. He attended to all pertinent areas of concern."

"I forgot my technicians name, but he has only been with the company for 3 weeks. He was excellent! He explained to me everything that he was doing and why and he was very knowledgeable."

"Chris appeared knowledgeable in his effort to determine the source of the system leak. He was courteous and respectful."

"I was at work and they were finished before I got home!"

"Anthony came out to help us with a condensation problem and was very helpful. Helped us understand what the problem was and offered solutions."

"My technician, Anthony, was great. He came exactly when he said he would, gave complete and thorough explanations and was friendly and polite. His recommendations for future needs was also very much appreciated."

"Edwin very competent and knowledgeable."

"Questions clearly answered."

"Prompt service, competent technician."

"Anthony (Technician) arrived promptly and performed effectively and efficiently. He diagnosed our A/C problem accurately and was able to fix it on the spot, economically. He was very courteous and pleasant at all times.."

"Technician called to give estimate of arrival time; checked system; kept us updated on possible choices of remedies and costs."

"Prompt on call service"

"Nice young man. He did not come up with things that I needed to pay for."

"Tech was efficient and answered quite well several technical questions I asked."

"Sergio was punctual, very polite, trouble shoot the thermostat problems and fixed it with new batteries! His work reinforced my trust in your company!"

"NABIL WAS VERY GOOD AND HELPFUL WITH EXPLAINING THE PRODUCTS AND HOW EVERYTHING WILL WORK"

"Prompt service"

"I was satisfied."

"Smart, very professional, friendly, came at time"

"Timely arrival, professional job. Problem is identified and solved. The mistake with the service plan is corrected. We are very satisfied."

"Edwin is a personable, knowledgeable technician. He explained all the work he was performing. He couldnt have been more courteous and forthcoming."

"Technician pleasant , efficient and got the job done quickly."

"They did an excellent job on service."

"It was a so-so visit"

"I called yesterday morning, the tech was there by the afternoon. He was quick, nice, and did a great job installing out new thermostats."

"Broke my system twice. Charged me for a new blower motor when the problem was a bad blower wheel. Damaged the blower housing and took a month to get replacement. When the replacement was installed the blower wheel wasnt installed correctly and ceased the motor. A new technician had to come back out at 10:30 pm to fix it. Blower wheel was jammed on axel and took a good part of 40 minutes to work free."

"You came promptly during a heat wave. The tech, Pedro, was polite and efficient. He addresses all my options and questions."

"Edwin was a fantastic technician. Customer service was top notch."

"Good service--on time, thorough, professional."

"Received good service."

"The repair was done very quickly. The technician was familiar with my appliance's history and was very clean (covered his boots, etc.). I am giving less than a 10 because on his previous visit (annual cleaning), you sent along with him some kind of sales associate. I at first thought he was a supervisor. I still don't know why that person came and I find it weird. Was I being set up for a big sell? But the technician was just fine."

"Honest"

"Came at correct time and fixed the A/C quickly."

"I do not trust Parker Pierce. Hard to tell if their assessment of my equipment is correct or they want to sell. Too much up sell."

"I gave this a 10 only because of Aaron and Greg. It took three different technicians over a 3 week period to fix the leak in my system which prevented getting a/c during the 90 degree weather. Aaron May was very helpful in lining up Greg, a seasoned professional, who found the big leak and fixed the problem. Prior technicians Diego, Sergio, and Anthony were unable to fix the system until Greg found the leak. I had paid over $1000 for the prior services and so when Greg fixed it, Aaron waived any additional costs. So both Greg and Aaron were fantastic and the problem was solved which I really appreciated."

"Pedro did a very good job checking my A/C unit"

"I was completely please."

"The salesperson went over and beyond to explain."

"Came out and knew how to deal with the problem"

"Installation of tubes out of furnace ac seems very jerry built and extends seemingly further than necessary into the room. We would like someone else to come and see if that can be improved."

"Gregory was very helpful and polite. He took the time to discuss any issues and recommendations"

"Sergio was careful, thorough, neat, patient and he cleaned up before leaving. He was an excellent embodiment of great customer service."

"He returned our call late at night, assured us he would be there in the morning, and then arrived as expected. He checked our equipment to be sure everything was working properly, advised us on further testing we should pursue that he could not do, and said we could follow-up with him if needed."

"While the new blower/furnace unit functioned correctly, the root cause for the air conditioning issue was not resolved until after I returned from travel. Four days after the install"

"Technician was prompt, respectful, and fielded questions very well."

"Every step for 2 1/2 months has been a struggle. Good faith efforts to fix each snafu are appreciated - but the snafus continue."

"I have used your company for years. The techs are always polite and professional."

"Technician, Sergio, was extremely friendly, polite, professional, and efficient. He explained the issue in great detail upon request, fixed the problem, and suggested future actions and activities without making me feel pressured or stressed."

"I'm really not sure if the technician serviced the living room wall unit."

"Tay is very kind, efficient, a true gentleman & a wonderful employee. Tay called ahead with his arrival time. I appreciated his work very much."

"My technician was great. However the people handling the phone calls were not. They didnt provide accurate information about when my technician would arrive. Plus, my issue turned out to be a dead AA battery. Clearly I could have easily replaced this myself and someone on the phone could have easily suggested that saving me the cost of a visit."

"Team was very competent and well organized. They worked well together and their leader/foreman Jayson was exceptional. Each member of the team inspired confidence in the work he did."

"Personable, knowledgeable staffer"

"Trent was great, very professional and courteous. On time (actually early) and very clear in his communication."

"Fast, courteous and within the hour of appointment. Supervisor came by to let us know the tech would be running late."

"This rating is primarily for Josh who was the technician that came to my home five hours after my call. He was fast, efficient, explained everything, had a good humor in spite of the lateness of the evening. He got the system going again and made sure it was working. He's fabulous."

"Timely arrival. Helpful explanation of the problem. Repaired the problem."

"The service by the technician was very good. I am very unhappy with the performance of my Parker Pearce installed 3 year old Lennox air conditioning system. The tx valve was replaced one month ago and now it appears that there may be a leak in the system which will be very expensive to fix. Although parts are covered, labor is not. Lennox should provide some relief on the labor cost since this is a new system. In the last two months, it has cost $1,200 and will likely cost another $1,200 after the leak test confirms where the leak is. I know Parker Pearce does not make the system, but they should not be recommending the installation of systems that are not reliable. If this is not typical of Lennox systems, Parker Pearce should get Lennox to stand behind their product."

"Dedicated and efficient service"

"Quick, efficient, helpful. The only issue was the technician arrived >30 minutes after the time window given."

"Tech was polite, efficient, quiet, and fast."

"Great communication and service as always"

"This system is 2 years old and has had leaks for the whole time. It maybe fixed now we do not know for sure yet but from day 1 it has been a problem. Now I was charged $2,000 for the service call and told this was for labor. SO 8 hours of work that comes to $250 an hour. Unheard of!!! I will be changing vendors"

"Technician (Sergio) was extremely effective in diagnosing and resolving the problem. Was a pleasure having him my home."

"Technician was very professional, timely and informative"

"Was happy to have person come within in 30 mins and took time to look through what was wrong with our brand new hvac system and found the plms and fixed it! The other people who installed made several mistakes."

"Felt he was very thorough"

"Technician arrived on time and quickly checked over the air con system."

"Greg is outstanding in explaining what the issues are, telling me my options and making recommendations on solutions. I trust him."

"they arrived promptly and on-time. they were courteous and explained the process and the results of their work. they answered all of our questions to our satisfaction."

"Sergio provides excellent, friendly, knowledgeable service."

"Edwin had the patience, perseverance, follow through to go the extra yards that inspired confidence in the work. His expertise and can do character make him a consummate professional."

"efficiency, expertise, promptness"

"Because Pedro was so patient with our difficulties scheduling the appointment."

"Knowledgeable, professional with helpful answers to questions."

"The PP technician (Pedro) arrived on time, check the AC system, installed a new filter, checked the outside condenser, etc. All this was done well and quickly."

"Tay was thoughtful, considerate and did the job! He also arrived on time!"