Home / Heating / Fireplaces

We Can Repair Any Kind of Gas Fireplace in Gaithersburg

All of our specialists are ACE certified, which means they’ve completed comprehensive education to better serve you. And all of our outstanding work is upheld by a 100% Satisfaction Guarantee for a year.*

Request Service
Burning fireplace

Keep Heating Simple

Gas fireplaces make adding heat to your Gaithersburg home simple. Just flick a switch or press a button for immediate heat.

They’re also relatively effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or sweep up ashes. But like any other natural gas systems, these fireplaces need regular maintenance to help them run efficiently and avoid malfunctions.

When your fireplace won’t ignite or won’t stay on, the Experts at Parker Pearce Service Experts can help. Use our step-by-step guide first. If your fireplace still isn’t running like it should, let us know. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several explanations why your fireplace won’t start. Take off the cosmetic plate beneath your fireplace to access its parts.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and reset breakers as needed.
  2. Is the gas running? Verify the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to relight it. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay on? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays on but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.
  6. If you think there’s a problem with the thermocouple or thermopile, get in touch with us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Parker Pearce Service Experts repair or put in a new blower.
  • Funny scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and contact us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Make sure your fireplace is totally cooled.
  2. Turn the gas off by turning the valve to “off.”
  3. Take out the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Rub down interior edges with a wet cloth. Use warm, soapy water to get rid of dust or soot collections.
  7. Return lava rocks and logs in the same arrangement.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, inspect the outside vent and get rid of debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is working appropriately.

Schedule Annual Maintenance Today

Once your fireplace is heating again, schedule regular maintenance with us. These inspections can potentially find trouble before they begin. We’ll test your components for damage. We’ll also make sure there aren’t any leaks and that pressurization levels are right.

Schedule The Experts

Heating Tips

Request Service Today!

Our Experts are ready to take care of your home comfort needs!

Request service in 3 easy steps!

© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.

Schedule Online