What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Gaithersburg home and you don’t know what that entails. It’s stressful enough to allow an air conditioner repair technician into your home, but then to not be sure what they’re going to do tends to add even more unnecessary stress. Not to worry! Parker Pearce Service Experts is here to fill you in on the basic air conditioning repair process so you will be prepared when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to take a look at it to confirm that it’s not merely a thermostat settings issue. The technician will confirm the thermostat is flipped to cool and then decrease the temperature to see if that will start up the air conditioner. A defective or incorrectly connected wire could be the culprit that’s preventing you from having a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They might flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then most likely request to see the air conditioner. Similar to a doctor, the technician will begin their trial and error testing process. There are several factors that could be the cause for an air conditioner that isn’t functioning properly, and it’s up the service tech to check all the possible reasons starting from the most usual issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will likely check the air filter to make sure it’s not obstructed or needs to be replaced. They will inspect your AC refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your A/C system is right for the size of your home, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC service tech has found the trouble, they should explain all your choices to you. The exchange will usually start with the repairman explaining what the problem is, what part (if any) died, how or why it failed, and what that part does for your air conditioning system.

The technician will then go into your options, which will include replacing the part and fixing the issue, but might also entail upgrading parts of the AC system, the air conditioner itself, or your whole heating and AC system. In some cases, it may make more sense to invest in a whole new heating and AC system, particularly if the air conditioner is past its prime, or prone to breaking down again and end up costing you more for A/C system repairs in the long run. The technician will discuss how much time, effort, and cost it will take to fix the trouble.

The technician might now explain what could have prevented the problem or part failure and how to keep a future problem from happening. This typically includes being proactive with annual maintenance, which not only helps stop an A/C system breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert AC repair companies will offer a yearly maintenance plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or fixing the trouble. If you choose that AC repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts needed and schedule your new appointment to fix the A/C system. Or, if the part needed is already available on their van, they will go ahead and start the AC repair work with your authorization.

Keep in mind that throughout Gaithersburg your HVAC equipment is in good hands with Parker Pearce Service Experts. Our service techs are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever have any questions about your A/C system or what to expect with your A/C system repair, give us a call around the clock at 301-476-4577 and we’ll be happy to explain the process.

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