What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Gaithersburg home and you don’t know what that entails. It’s nerve-wracking enough to let an AC repairman into your home, but then to not know what exactly they’re going to do can add even more unnecessary stress. But fear not! Parker Pearce Service Experts is here to inform you on the basic air conditioning repair process so you will be ready when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to take a look at it to confirm that it’s not just a thermostat settings error. The repairman will verify the thermostat is flipped to cool and then decrease the temperature to see if that will trigger the air conditioner. A defective or improperly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The technician will then probably request to see the air conditioner. Similar to a doctor, the technician will begin their trial and error testing process. There are several factors that could be the cause for an AC that isn’t functioning properly, and it’s up the service tech to check all the possible reasons starting from the most standard issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will likely check the air filter to make sure it’s not obstructed or needs to be replaced. They will check the A/C system’s refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your A/C system is right for the size of your house, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the AC technician has identified the trouble, they should explain all your choices to you. The exchange will usually start with the repairman explaining what the issue is, what part (if any) failed, how or why it failed, and what function that part has for your air conditioner.

The technician will then go into your courses of action, which will involve replacing the part and correcting the problem, but could also entail upgrading parts of the air conditioner, the air conditioner itself, or your whole heating and AC system. In certain cases, it may make more sense to purchase a whole new heating and AC system, particularly if the AC is past its prime, or prone to breaking down again and end up costing you more for A/C system repairs by the time it’s all said and done. The repairman will explain how much time, effort, and cost it will take to resolve the trouble.

The technician might now explain what could have prevented the problem or part failure and how to keep a future issue. This usually includes being proactive with annual maintenance, which not only helps stop an A/C system breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert AC repair companies will offer a yearly service plan so you don’t have to stress about making future HVAC tune-up appointments for your home.

Finally, they will discuss the process for repairing the failed part or fixing the trouble. If you choose that A/C system repair is better for you than investing in an AC system upgrade, the repairman will order any parts needed and set up your new appointment to fix the A/C system. Or, if the part needed is already available on their van, they will go ahead and start the AC repair work with your authorization.

Keep in mind that throughout Gaithersburg your HVAC equipment is in good hands with Parker Pearce Service Experts. Our service techs are NATE-certified and have been through extensive background checks so you can feel safe and sure with the people we send into your home. If you ever have any questions about your A/C system or what to expect with your air conditioning repair, give us a call around the clock at 301-476-4577 and we’ll be happy to walk you through the process.

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