Questions You Need to Ask During Gaithersburg Heating Repair

October 28, 2014

It’s best to hire a licensed heating contractor for major heating repairs. Attempting repairs yourself is not only risky but also can take a lot more time. It could possibly even be dangerous to repair your furnace yourself during icy cold winter months. You may conceivably do more damage trying to repair on your own than letting a qualified contractor take care of the job for you. The professionals at Parker Pearce Service Experts Heating & Air Conditioning here in Gaithersburg are licensed and are trained to have safety as their number one priority. Don’t forget to ask some of these questions when you give us a call for your next furnace or heater repair:

Can I see your license and insurance papers?

Make sure your Gaithersburg technician has proof of business license and insurance, we would be more than happy to show you our licenses and insurance certificates.

Can I get an estimate on my repair?

At Parker Pearce Service Experts Heating & Air Conditioning, we do not charge by the hour, but by an up-front flat rate. We believe a simple, straightforward ‘value menu’ type price provides the best service experience for our customers. If you run into a furnace repair company that charges either hourly or daily, they may [be able to|be included to|want to]8] take advantage of the situation by [taking longer|using more time|going slower]9] than the furnace repair really takes. With a flat rate you can just pay on single up-front amount, regardless of the length or complexity of the furnace repair.

Should I get annual maintenance on my heating system?

Just like having a regular tune-up on your car’s engine, your furnace (as well as your air conditioner) needs an annual tune-up in order to run properly and efficiently. Not only does a furnace maintenance help increase the energy efficiency of the furnace, it may help to prevent a breakdown during the coldest months of year, when furnace repair costs are also at their yearly peak.

To put your mind at ease, here are some of the most frequently asked questions when it comes to common heating problems.

Is it normal for furnaces to have a clicking sound when I turn it on?

It is normal to hear a clicking sound when you start up your furnace. This is most likely the spark igniter on the furnace. If you do experience louder and more frequent noises, call Parker Pearce Service Experts Heating & Air Conditioning today at 301-476-4577 for a safety evaluation.

What are the pipes coming out of the tip of my furnace?

The pipes are the combustion exhaust vent and outside air intake. This type of heating system is referred to as a sealed combustion system.

View more heating repair FAQs here.


Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.