Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be really aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are things you can do to find the root of the problem and potentially fix the issue on your own. While complex problems are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite annoying when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are ways to find the root of the problem and potentially fix the issue on your own. While elaborate problems are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting strategies to help you address the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before phoning a professional HVAC business to diagnose and fix issues with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Confirm your thermostat is in the right mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Examine the circuit breakers. Ensure the circuit breakers for the heat pump and the air handler/furnace are in the appropriate position. At times, a tripped breaker can stop the heat pump from functioning effectively. 
  • Assess airflow and filters: Poor airflow caused by dirty filters, blocked vents or other obstructions can result in inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could block airflow.
  • Look over the outdoor unit: Check the outdoor unit and condenser for waste, dirt or leaves that might be impeding airflow. Remove any items that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Although some heat pump dilemmas can be easily solved by homeowners, sometimes it’s best to contact a professional for help. For instance, if you have questions about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for a variety of reasons that require technical expertise, such as improper refrigerant levels or problems with temperature sensors or valves. If one of those problems is causing your heat pump to get stuck in the wrong mode, it’s best to have it fixed by a knowledgeable professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve attempted our suggested troubleshooting steps and your heat pump is still stuck in heat mode, ring one of the qualified technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue effectively and quickly make the appropriate repairs. We have many years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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